Discover peace of mind with Santa Rosa Fire Equipment's 24/7 monitoring. In emergencies, every second is crucial. Our system swiftly alerts our monitoring station, ensuring the fastest response time from emergency services, day or night. Protect what matters most, always.

ENSURE 24/7, 365-DAY PROTECTION
In an emergency, every second counts. Our 24/7 fire alarm monitoring service significantly reduces response time by instantly signaling our monitoring station when issues are detected.
This rapid response ensures the fastest possible assistance, providing continuous protection even when your building is unattended.
With Santa Rosa Fire Equipment, safeguarding your property and occupants is our top priority, every hour of every day.
WHY MONITORING MATTERS
While sprinklers, extinguishers, and other safety systems are effective, the importance of monitoring cannot be overstated.
When lives and property are on the line, having the best protection is paramount. Fire alarm monitoring could mean the difference in saving lives and minimizing damage.
Trust Santa Rosa Fire Equipment to provide comprehensive monitoring services, offering crucial peace of mind, especially during periods of building vacancy.


ALARM SIGNAL HANDLING
At Santa Rosa Fire Equipment, we’re monitoring and alerting you in good times and bad. We receive, route, and handle the following alarm signals on a daily basis:
- Sprinkler/Tamper Monitoring: This signal is sent when your sprinkler system has been violated and tampered with.
- Fire Alarm: This signal is sent from a fire or smoke detection device when set off.
- Fire Trouble: This signal may indicate decreased performance or suggest maintenance for your system to ensure it’ll work properly in the case of an emergency.
- Fire Supervisory: This signal is sent when it senses that a portion of the building’s fire protection system has been disabled and needs resetting.
- Low Battery: This signal tells us that the system battery for your alarm panel is operating at less than optimum voltage.
- Power Failure: This signal is sent when there is a power failure, critical for commercial fire alarm monitoring for businesses with critical pumps or systems with backup power needed.
These are just a few of the functions that can be monitored through SRFE’s fire alarm monitoring services. Contact us to learn more about other monitoring options.
24 HOUR MONITORING SERVICE FAQS
What types of alarm signals do you monitor?
Our monitoring center receives and responds to all critical fire system signals. This includes fire alarms, sprinkler tampering, system troubles, and supervisory alerts.
We also monitor essential system conditions like low battery warnings and power failures. This comprehensive coverage ensures your fire protection system remains fully operational and protected around the clock.
How quickly does your monitoring service respond to alarms?
When an alarm is triggered, our UL-listed monitoring station receives the signal instantly. Our operators immediately verify the alarm and contact emergency services according to established protocols.
This rapid response system works 24/7, 365 days a year, including holidays and afterhours. For Santa Rosa businesses, this means protection never takes a break.
Do I need monitoring if I already have fire sprinklers and extinguishers?
While sprinklers and extinguishers are essential, monitoring provides a crucial additional layer of protection. This is especially important during nights, weekends, and holidays when buildings are vacant.
Professional monitoring ensures emergency services are notified even when no one is onsite to detect or report a fire, potentially saving crucial minutes when every second counts.
What happens when a trouble signal is detected?
Our monitoring station treats every signal with appropriate urgency. For troublesignals, we:
• Immediately identify the type of trouble
• Contact your designated personnel
• Document the event• Follow up to ensure resolution
This proactive approach helps prevent small issues from becoming serious problems.
How can I verify my monitoring system is working properly?
We regularly test communication between your system and our monitoring station toensure reliable operation. Your system should be tested monthly by your staff and annuallyby our certified technicians.
We maintain detailed records of all tests and signal activities. For additional peace ofmind, we can demonstrate proper signal transmission during your regular systeminspections.
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GET IN TOUCH.
Simply fill out our quote request form, and one of our dedicated customer team members will be in touch with you shortly.
We're here to answer any questions you may have and provide expert guidance tailored to your needs. Your safety is our priority, and we look forward to assisting you in safeguarding what matters most.